FAQ to getting started

Need an answer to a question you may be having about the PokerTime.net and how to get started playing poker with us. These frequently asked questions should provide more clarity on the principle areas to getting started with all the poker action, with regards to Downloading, Installing and Logging In.

How do I Bypass My Norton Anti Virus Fire Wall?

There have been recent upgrades of the software. As a result of this, users of the Norton Internet Security could experience technical difficulties during the course of downloading the PokerTime.net software.

In order to rectify this problem, users are required to update the Fire Wall settings.

Due to recent software upgrades, Norton Internet Security users might experience problems while attempting to download the software.

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Windows XP is halting my download process. How do I bypass this?

Windows XP Service Pack 2 (SP2) hosts an array of the latest technologies with the intention of assisting in the security of your PC and all personal information.

Due to the fact that Windows XP will not mechanically download some of the software, problems with regards to the download process may occur.

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How do I download my free poker software?

  • Press the ‘Free Download’ button to begin the FREE PokerTime.net software download process.
  • Proceed to save this downloaded file onto your hard drive. It is important to remember where the file is being saved, as within the duration of the download process, interruptions could occur that will lead you to returning at a later date.
  • Once this has been done, simply wait a few moments pending the prompting of running the software again.
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What happens when the download process is complete?

The next step would be to install the PokerTime.net software. If this next step has not been prompted to you, simply press the installation file and proceed. Back to top

Download
1. Press on the "download and install" link
2. A download icon will appear signifying how big the file together with the remaining time.
3. Once the download process has been successfully completed, respond with a “YES” answer when asked to install the software.
4.
  • You will subsequently be asked to concur with the license agreement.
  • Make sure the box next to 'I have read and agree to the terms of the license agreement' has carefully been marked.
  • Press 'Next'
5.
  • The options to install the software will then be given to you.
  • Mark the "Quick Install" option.
  • Mark the "Run PokerTime.net after installation complete" box.
  • Press "Install"
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What is the installation file?

pokertimeguest.exe Back to top

Where can I find it?

It can be found in the same location as the saved download folder. If this location cannot be remembered, simply press the “Start” button, situated at the far left corner of the screen. Choose “Search”. Proceed with a search for either “Files” or “Folders”, with any subsequent keyword such as “poker”. Once the folder has been found, click on it and begin the software installation.

If the file can still not be found, contact us the Pokertime.net support team will assist with any problems you may be experiencing with regards to the online poker room.

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Can my computer handle these games?

These following requirements should at least be had:

  • A compatible IBM computer
  • Anything higher than a Pentium 100
  • 16 MB of RAM
  • A Video Card of 1MB’s
  • A 8-bit SVGA (640x480) colour – which is equivalent to 256 colours
  • A mouse compatible with Microsoft
  • A Regular Sound Blaster – and an optional sound card that is compatible

Even better if you also have therse:

  • Anything like a Pentium 233 MMX of more.
  • A DirectX 3 or above
  • Memory of more than 32Megs
  • A compatible SoundBlaster sound card
  • A screen card with 2 MB SVGA capability featuring a 16-bit colour (a colour mode of 65535)

The action can commence of you have:
Windows 95, Windows 98, Windows 2000, Windows XP or Windows NT

Unfortunately, players will not be able to access the games through a Apple Mac PC.

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How do I connect?

Internet connection image -> "Start" icon -> "Programs" icon -> "Poker" Back to top

How can I log in to the poker room?

When the poker room screen is presented to you, proceed to press “Connect”. A dialogue icon will then appear where an account number and password shall have to be entered. If the registration process has not been complete, that will have to be done prior to the logging on.

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What's my account number/password?

Your password is considered case receptive and is required to be inserted every time exactly the same.

If you forget you password or account number, please feel free to contact the PokerTime.net support service assistance. You are required to supply us with full information regarding your name, address and contact details.

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What if I can't log in?

If you still seem to be having problems logging on, even though your account number and password are correct, this could be the result of a bad or rather slow paced internet connection. We recommend that you disconnect completely and attempt the process again. If this process does not seem to help, contact the customer support centre for further assistance.

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How do I get my poker alias?

You will choose to play under an alias name at PokerTime.net. This process occurs when registration is completed. The alias wizard will then begin which will give you the access to select your alias name.

If this is your first time opening an account up at a Microgaming Poker Room, a brand new alias can then be created, when prompted to do so. Simply follow the on-screen instructions and poker play will commence before you know it!

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How do I join a table to play?

The following need to be done in order to play a specific online poker game:

  • Decide upon the type of poker game that you wish to play from the selected tabs located on the poker room lobby. You will be able to view a list of all the poker types within a table form.
  • Joining a table at PokerTime.net requires ypu to either “Double-Click” on the table from the list, or press on it once, then press the “Join Table” key.
  • Press the “Seat Available” feature located next to the seat to would like to take. The “Buy-In” dialog feature shall then be displayed.
  • Choose the quantity you would like to take to the poker table.
  • Press the “OK” key, which means that you have just joined the table. All the options that are available will be prompted to you.
  • Then, press the suitable action box to execute your next game move.
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How do I get my game on?

To commence the PokerTIme.net gaming, these steps will need to be followed when the required amount of credits needed to place a bet, and ante or a blind bet.

  • Choose a game from the “Choose your Game” menu
  • Click on ‘Free Play’
  • Choose a table from the “Choose your Game” tab sheet, simply double-click on the game name.
  • Press the “Seat Available” text to select a seat.
  • Choose the quantity you would like to bring with you to the table.
  • Press the OK key. The table will then appear. The game will commence. The available options will be displayed.
  • Press the suitable action box in order to carry out you requested game moves.
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Poker Time is owned and operated by Tower Rock Ltd, a wholly owned subsidiary of Carmen Media Group Ltd.
Tower Rock Ltd is a company incorporated and registered in Gibraltar and based at Suite 651, Europort, Gibraltar.


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